Privacy Policy

1. Introduction

Welcome to CustomsDaddy (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our AI-powered customs and duty estimation platform (the “Service”). By using our Service, you agree to this Privacy Policy.

2. Information We Collect

• Account Data. When you sign up or use our calculator/chat features, we collect information such as your name, email address, and other contact details necessary to provide our Service.
• Uploaded Documents & Inputs. If you upload documents (e.g., customs forms) or input data (like HS codes, shipment values), we collect and process that information to deliver accurate duty estimates.
• Usage & Analytics Data. We may collect non-identifying data such as IP address, device/browser information, and interaction logs to improve performance and user experience.

3. How We Use Your Information

• To provide and operate the Service (e.g., generate duty estimates, connect you with brokers).
• To improve and personalize your experience and our features.
• For analytics and performance monitoring.
• To communicate with you about service updates, support, and policy changes.

4. Do We Sell Your Data?

Absolutely not. We do not sell, trade, or share your personal information with third parties for commercial “sale” purposes.

5. Your Rights & Control

• Access & Update: You may request access to or correction of your personal data at any time.
• Deletion: You can ask us to delete your information; we will remove it from active systems and, where feasible, from backups in line with our retention practices.
• Opt-Out: You may opt out of non-essential communications (e.g., marketing emails).

How to exercise rights: Email us at privacy@ledgerdaddy.com. We may need to verify your identity before fulfilling requests.

6. Retention of Data

We retain personal data only as long as necessary to (a) provide and support the Service, (b) fulfill legal obligations, and (c) enforce our rights and policies. When no longer needed, we securely anonymize or delete the data.

7. Data Security

We implement industry-standard measures (e.g., encryption in transit, access controls) to protect personal data. No system is 100% secure—please avoid sending highly sensitive personal information via unsecured channels.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Significant updates will be highlighted (e.g., via a prominent notice), and the “Last Updated” date will be revised accordingly. Continued use of the Service after updates constitutes your acceptance of the revised policy.

9. Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact: